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    Personal Insurance Blog

    A Homeowner Claim Scenario: A Break-In

    Posted by Gordon Atlantic Staff

    Fri, Feb 10, 2017 @ 12:53 PM

    You just pulled into your driveway, and you notice that the door has been kicked in.  What do you do?

    • DO NOT enter the house.
    • CONTACT the police.
    • WAIT for the police to arrive; they will need to make sure the burglar is not still in the house.
    • When it is safe to enter the house, take a walk around and see if anything is missing. It could take days before you discover all that is missing.
    • If you have pets, check on them to make sure they are safe.
    • MAKE a list of items that are missing, include an approximate value.  
    • MAKE a list of the damage that was done to the home.
    • Once you have your list(s) AND a copy of the police report, NOTIFY your agent or the insurance company directly. Use our site to find your carrier:
    • PROTECT the property from further damage. You must make reasonable and necessary repairs to the door, or door frame or both.
    • KEEP an accurate record of the repairs and all costs.
    • CHECK with your neighbors, did they see or hear anything.
    • A break-in can be very stressful. You feel violated that someone was in your home. How do you feel comfortable in your own home again?

    Maybe now is a good time to think of getting a burglar system installed that is monitored at a Central Station.  Not only will it give piece of mind, but most insurance companies will give a discount for a monitored central station alarm.

     Contact Us

    Tags: home, break-in, claim, violation, personal property

    What is Gap Insurance?

    Posted by Gordon Atlantic Staff

    Mon, Jun 30, 2014 @ 09:32 AM

    Gap protection is an automobile coverage that helps protect you in the event of a financed total loss vehicle. Gap protection is offered by some insurance companies, lending institutions and leasing companies. It pays the difference between the total loss settlement and the outstanding loan amount of your vehicle.

    Here’s an example. Let’s say that you buy a new car for $30,000 and that your vehicle is totaled. You racked a lot of miles on the car and that lowered the book value to $20,000.Your insurance pays your claim, based on the book value of $20,000. Let’s also assume that you took out a 6 year loan with a very small down payment, thereby reducing the outstanding loan amount minimally. Your outstanding loan amount is $24,000.  Your Gap insurance will pay the difference of $4,000.

    Cover your vehicle with gap protection in case of a crash with Andrew Gordon Inc Insurance Norwell MAThere can be eligibility limitations, depending on the company offering Gap insurance.

    • Age of vehicle owner

    • Use of vehicle (personal vs. business)

    • Annual mileage

    • New vs. used vehicles

    • Age of vehicle

    We, at Andrew G. Gordon Insurance Agency,  are here to assist with all your personal and business automobile needs. Visit us at

    We make insurance make sense! Learn more about auto insurance here.

    Contact Us

    Tags: auto, insurance, Automobile, claim, car, crash, collision, gap, total, totaled

    Should I File a Claim for a Single Vehicle Accident?

    Posted by Gordon Atlantic Staff

    Mon, Jan 07, 2013 @ 07:41 AM

    Protect yourself in case of car accident with auto from andrew gordon inc insurance“To file or not to file a claim?” That is the question. But fear not, there is a surprising option to consider if you are involved in a single vehicle accident.

    Filing an auto insurance claim

    Filing an auto insurance claim is a conundrum for many drivers as the resulting premium surcharge may equal or exceed the cost of the repairs to their vehicle. A typical example is when someone backing out of his/her garage scrapes and/or dents the side of the vehicle. They discover they are faced with a $1800 auto body shop repair bill.

    Faced with a large repair bill, the driver typically calls his/her agent to explore filing an auto insurance claim.

    What filing a claim could do

    At our agency, we explain that the collision damage will be covered after the deductible, which is commonly a $500 deductible. However, the driver will be surcharged 3 points under the current Massachusetts Safe Driver Insurance Plan. For a driver with an excellent driving record of 99, this means he/she loses the excellent driving credit, plus the addition of 3 surcharge points. Each point averages $150. It can easily cost between $450-600 in surcharge a year for up to 6 years under the current state guidelines for a $1800 repair.

    You can see this is not an appealing solution for the driver. He/she still incurs out of pocket expenses, and he/she will be surcharged for a number of years  However, sometimes drivers cannot afford the out of pocket repairs and will opt to file the claim and pay the resulting surcharge. Drivers may appeal a surcharge after it is issued. We have seen a good percentage of drivers with good driving records be successful with this appeal, but there is no guarantee.

    Another Option

    There is one unexpected option to consider if you find yourself in this situation. If you are nearing the point that you are considering trading in your vehicle, it may be a good time to stop at your local auto dealer for a quote. In recent months, I’ve suggested this to several customers trying to avoid a costly surcharge. The majority of these cases were stunned to learn that they could still get an excellent trade-in on the vehicle even with the damage. They opted for the trade. It was a win-win situation. The customers avoided a costly surcharge and/or out-of-pocket repair expenses, and they drove off in a newer model vehicle with attractive financing.

    The success stories with successful trade-ins were with vehicles that were well-taken care of, and many of the vehicles were serviced by the dealer. Of course, a trade-in may not always work in the driver’s favor, but the option is certainly worth keeping in mind.

    For an auto quote from us, click the button below. Any other insurance questions? Feel free to contact us, or leave a comment below. Learn more about auto insurance here. Read another staff member's blog about Understanding Your Auto Insurance Policy.


    Tags: damage, auto, insurance, accident, Vehicle, claim, car, scrapes, scratches, dents, single

    Homeowners Insurance Claims Hints

    Posted by Gordon Atlantic Staff

    Mon, Jun 25, 2012 @ 09:57 AM

    A burst of flames, wind damage from a summer storm or water damage from a burst pipe can all cause substantial damage to your home. Submitting a homeowners insurance claim is a simple process if you follow these steps:

    Insure your home in case of any fires or accidents with homeowners from Andrew Gordon Inc Insurance Norwell MA1. First, notify your insurance company that your home has suffered damage.

    Let the company know the type and extent of damage as they will prioritize claims adjuster visits based on the severity of the claim. Give your contact information so the company can reach you to set up an appointment.

    2. Document your loss

    You will need to prepare for the claim adjuster visit by providing a list of damaged items. Starting a home inventory list before a loss makes this process simple.

    3. Keep receipts

    for any additional living expenses such as hotel or meals if you are unable to stay at your home.

    4. Make temporary repairs

    to prevent further damage if it is safe to do so, it is your responsibility. Make arrangements and save any receipts.

    5. Keep organized

    Along with receipts, keep a list of all contacts involved with the claim.

    6. Don’t be a victim of a scam

    Check references before giving deposits to contractors.

    7. Keep your agent at Andrew Gordon Insurance informed

    If we can be of any assistance with your claim.

    Look to Gordon Insurance for overall risk and insurance advice. Click here for specifics on your home insurance, and view our whiteboard presentations here.

      Home Quote Request

    Tags: house, home, insurance, lawyers, adjuster, cheap, coverage, homeowners, Flood, claim, public

    Direct Writer VS Independent Insurance Agent

    Posted by Gordon Atlantic Staff

    Tue, Nov 29, 2011 @ 04:32 PM

    Know the difference between direct writers and independent insurance agents when purchasing or filing a claim with Andrew Gordon Inc Norwell MAShould you obtain your insurance from a Direct Writer or Independent Agent?

    First, you need to know the difference in order to choose Direct Writer and Independent Agent.

    What is a Direct Writer?

    A direct writer is an insurance company that doesn’t have independent representatives to write their business. Their employees or contracted sub-contractors the only ones who write and service your policy.  Progressive Insurance and Geico Insurance, for example, are direct writers (although Progressive also offers its products through independent agents in some states). As a customer, you call these companies directly and it is their employees who service your policies.  Unlike independent agents who represent multiple companies, the direct writer can only place your business within their own company.  This is sort of like an ice cream shop selling only vanilla ice cream.

    Why use an Independent agent?

    Most independent agents represent multiple companies and will shop your policy to find the best coverage at the best premium. If there is a problem between you, the policy holder, and the insurance company, the independent agent will assist you. Independent agents can review your policies prior to renewal and can remarket (shop) your policies with other companies that may offer better pricing and coverage. Independent agents also can assist, support and advise you during a claim. Many direct companies have claim adjusters that are salaried employees.  Independent agents form a relationship with their clients and policyholders are usually assigned to one customer service representative or have a staff to  assist you personally.

    There are no fees or additional policy costs to using an independent agent.

    As an independent agency, we at Andrew G. Gordon Insurance are here to assist you and provide you with superior service! Check us out for great insurance resources, or to get a quote today. Learn more about personal insurance here.


    Tags: company, policy, insurance, claim, premium, holder, independent agent, direct, writer, progressive, geico

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