Claims Reporting
(Direct Insurance Companies contact numbers)

Claims ReportingAfter a loss, take steps to protect your property.  Take photos whenever possible and save damaged items until a company claims adjustor has discussed with you.  We will assist at every step you need us.

In the event of a claims emergency during non-business hours, call our claims emergency backup team at 866-243-2259, or call your company directly at the numbers listed below.

Check out the video at the bottom of this page if you aren't sure whether you should file a claim or not.  (or call us).

 

Homeowners Claims Reporting

Company   Number Press
Pure Insurance   888-813-7873 1
American Modern Home   800-543-2644 1
Andover Co includes Bay State, Merrimack and Cambridge Mutual   800-225-0770  or 800-972-5399
 
                                                           (emergency)  
Bunker Hill   888-472-5246  
Chartis (Private Client)   888-760-9195  
Chubb   800-252-4670 1
Encompass   800-588-7400 4
Fireman's Fund   888-347-3428 1
Foremost   800-527-3907 3
Hingham Mutual   800-341-8200 or 800-972-5399  
MPIUA (FAIR Plan)   617-723-3800 or 800-392-6108 1
Narragansett Bay   800-343-3375  
National Grange   877-425-2467 3
New London County (NLC)   800-962-0800  
One Beacon Specialty   877-248-4968 1
Peerless   800-522-7152 3
Preferred Mutual   800-333-7642 4
Tower Insurance   1-877-365-8693  
Travelers / Premier   877-425-2466 or 800-238-6225 (24 hrs)  
Quincy Mutual and New Engand Mutual   800-490-0047  

Commercial Claims Reporting:

Company    Number Press
       
Andover Companies   800-225-0770  
Hanover   800-628-0250 2
Hartford   800-327-3636  
One Beacon   877-248-3455 1

Peerless

Travelers

  

800-522-7152

800-238-6225

 

1

Auto Direct Report Claim Numbers:

Company  Number Press
     
Commerce 800-221-1605 1- Claims
Peerless 800-522-7152    
National Grange 800-343-0562 2- Glass  3- Auto/Home
Tower 877-365-8693  
Plymouth Rock 888-324-1620 1- Glass, 2- Other
Preferred Mutual 800-333-7642 4- New Claim, 8- Glass
Premier / Travelers 877-425-2466  1- New Claim
Quincy Mutual 800-490-0047

 

You may need to complete a Massachusetts Operators (Crash) Report.

Helpful information about at-fault surcharges.

List of Service Providers for property repairs

Visit our separate dedicated page with other service providers who have done work for other customers.   We have no business relationship with these providers, but list ones where we hear generally good experiences. 

Click - http://www.agordon.com/home-repair-service-providers/

Should I file a Claim?

In this short whiteboard video we discuss how to quantify whether to file a claim or take care of it yourself.  While the example used is a small fender bender, the same principles apply for other kinds of liability situations as well.  The main point, you want to make this decision as early as possible.

 

Preventing Ice Dams

Preventing ice dams may save you the trouble of having to replace walls and floors inside your home.   See our whiteboard video on how ice dams form and how to stop them form causing damage:

Hurricane Checklists for Business