Claims Reporting

Direct Contact Numbers to Insurance Companies

After a loss, take steps to protect your property.  Take photos whenever possible and save damaged items until a company claims adjustor has discussed with you.  We will assist at every step you need us.

In the event of a claims emergency during non-business hours, call our claims emergency backup team at 866-243-2259, or call your company directly at the numbers listed below.

Check out the video at the bottom of this page if you aren't sure whether you should file a claim or not. (Or call us).

Company Number Online Reporting
AIG Private Client 888-760-9195
American Modern Home 800-375-2075
Andover: Bay State, Merrimack and Cambridge Mutual 800-225-0770
Bunker Hill 888-472-5246 Bunker Hill
Chubb 800-252-4670 Chubb
Commerce 800-221-1605 Commerce
Encompass 800-588-7400
Fireman's Fund 888-347-3428
Foremost 800-527-3907
MPIUA (FAIR Plan) 617-723-3800 or
Narragansett Bay 800-343-3375 NBIC
National Grange 877-425-2467
New London County (NLC) 800-962-0800
One Beacon Specialty 877-248-4968
Peerless 800-522-7152
Pure Insurance 888-813-7873
Quincy Mutual and New Engand Mutual 800-490-0047 Quincy Mutual
Tower Insurance - National General 800-468-3466
Travelers / Premier 800-238-6225 Travelers

Auto Claims Reporting:

Company Number Online Reporting
Commerce 800-221-1605 Commerce
Encompass 800-588-7400
Middle Oak 800-225-2533
National Grange 800-343-0562
Peerless 800-522-7152
Plymouth Rock 888-324-1620 Plymouth Rock
Preferred Mutual 800-333-7642
Premier / Travelers 877-425-2466
Quincy Mutual 800-490-0047 Quincy Mutual
Tower 877-365-8693
Travelers 800-238-6225 Travelers

Commercial Claims Reporting:

Company Number Press
AIG 877-399-6442
Andover Companies 800-225-0770
Hanover 800-628-0250 2
Hartford 800-327-3636
One Beacon 877-248-3455 1
Peerless 800-522-7152
Travelers 800-238-6225 1
Utica National 800-216-1420

Helpful information about at-fault surcharges.

Service Providers for Property Repairs

Visit our separate dedicated page with other service providers who have done work for other customers. We have no business relationship with these providers, but we list ones where we hear generally good experiences.

Should I File a Claim?

In this short whiteboard video we discuss how to quantify whether to file a claim or take care of it yourself. While the example used is a small fender bender, the same principles apply for other kinds of liability situations as well. The main point, you want to make this decision as early as possible.

Preventing Ice Dams

Preventing ice dams may save you the trouble of having to replace walls and floors inside your home.   See our whiteboard video on how ice dams form and how to stop them form causing damage:

Get a Quote

We are local insurance experts serving the South Shore for over 70 years.
Click below to get a free quote for your personal or business insurance.