Get Social with Gordon:

Customer Expectations

We care enough to ask what is important to YOU! We will combine your expectations with our recommendations to create a win / win result

What's important to YOU?

Please rate the following in order of importance to you (1= highest, 7=lowest):

Service

Service can be many things, whether it's understanding how your account fits together, answering the phone with a live person, being solution oriented, or just being courteous. Let us know in comments if any of these stand out.

Price

Importance of price to your relationship with Gordon

Location

Is our Norwell Center location important to you? Is it convenient and easy to visit us in person when you want to?

Insurance company we recommended for you

We always try to find the best fit for our customers for price, underwriting considerations, and service. How important is the company you insure with?

Billing

Different billing arrangements are available from different companies. How important is your billing flexibility and selection?

Claims Service

Claims service is where the rubber meets the road. If you have a claims experience or have claims expectations, where does this fit in your priorities?

Registry Services

Many Registry transactions can be done on-line, but some still require physical paperwork go to the Registry of Motor Vehicles. Except for having your picture taken, we can have our runner take most of these transactions, freeing you from the experience. Our Registry runner service is FREE.

Please select any of the following that you are interested in:

We offer many kinds of insurance. Click any you would like more information about.

Auto Insurance
(We represent most companies here in Massachusetts and can usually provide competitive offers against any other company. Plus, account discounts with your home can be significant.)
Home Insurance
(We represent over 14 different home insurance companies, and can always find the most economical and sensible options. Our experience with coastal markets, and our problem-solving approach make us the right agent to look to first. Add your cars, for more savings.)
Flood Insurance
Watercraft Insurance
(We offer many companies for your boat or yacht. These should be coordinated with your other insurance, especially if you have an umbrella (Exess) policy)
Recreational Vehicle
(If you own recreational vehicles, coverage is limited under your home insurance. Ask us about the best solutions for you.)
Life Insurance
(Life insurance today is inexpensive, and easy to get. You can get an SBLI rate right from our web site, or just click here and we'll provide affordable solutions for your personal needs.)
Long Term Care
(Long Term Care is about asset protection. If you were confined to a nursing home, do you have enough to pay? Long Term Care coverage can help.)
Disability Insurance
(Insuring your future earning power is like protecting the goose that lays the golden eggs. After all, your most valuable asset is your ability to get up in the morning and do what you do.)
Business Insurance
(If you have a business that we don't know about, or if you're thinking about starting a business, click here and we'll contact you. Our experience will help you find the most economical solutions to the risks that your business exposes you to.)

Comments

Tell us how we can make your insurance experience easier. We want to make your insurance something you don't have to worry about. How can we help?

Comments

Contact

How do you prefer to be reached?

Name

You may reply anonymously to our customer expectations if you choose, but if you'd like to have us contact you about any of these other items, please tell us who you are, and best contact points.

Mobile/Cell Phone

Provide your cell phone if it's a good contact point.

Home Phone

Work Phone

E-mail